Get help Targeted support Ballarat Children's Contact Services The BCCS provides a safe and nurturing environment for children to maintain contact with a parent or significant other (eg a grandparent), who no longer lives with them. Supervised Visits and Change Overs/Backs take place in our safe, secure and family-friendly centre. The BCCS assists families where significant conflict or stress during or following separation may have impacted on a parents ability to achieve regular, safe and healthy contact with their children. in 2018/19 - 68 families and 58 children received a service. 260 supervised visits were facilitated and 118 intake assessments were completed.