COVID-19 (coronavirus) Resources and contact details to help you access information and advice on the current COVID-19 pandemic. Information and the latest updates 'Stay at home' and 'Restricted activities' directions - frequently asked questions (DHHS) What you need to know about COVID-19 (coronavirus) Coronavirus Australia app and WhatsApp feature Frequently Asked Questions – Answered by the Federal Government Department of Health Daily updates from the Victorian Department of Health and Human Services National Health Plan resources Federal Government advice for travellers Information in languages other than English Face masks not recommended for healthy individuals, but essential for health workers and sick people Information in languages other than English Information in languages other than English Information in your language (SBS) Resources for parents, carers and children Fostering Connections: Staying at Home Toolkit for Foster Families (PDF) Understanding Coronavirus for Kids from the Australian Childhood Foundation (online flipbook) My Coronavirus Story: an online flipbook for children to help them understand what coronavirus is and why it might be changing their daily schedules and routines Coronavirus, a guide for parents by Dr Michael Carr-Gregg 8 Tips On What To Tell Your Kids About Coronavirus The ultimate kids' guide to the new coronavirus Just For Kids: A Comic Exploring The New Coronavirus Be Kind to Kids Ballarat (City of Ballarat) 'Where's all the toilet paper?': Answering kids' coronavirus questions (The Age) Jargon free videos (including experiments to help explain COVID-19 to children) VIDEO: Coronavirus, your questions answered (Dr Xand and Dr Chris) VIDEO: Talking to kids about scary stuff in the news Practical tips VIDEO: How to properly wash your hands (Facebook) VIDEO: How to wash your phone safely Government support Australian Government: More financial support for people affected by coronavirus Income support for individuals (PDF Fact Sheet) Payments to support households (PDF Fact Sheet) JobKeeper Payment information Job opportunities – jobactive.gov.au Childcare, school exclusions, and COVID-19 – Frequently asked questions Early Childhood Education and Care Relief Package New Child Care Package – Frequently asked questions Food relief and local support Emergency Relief Packages for Victorians who need it most Ballarat Food Relief Information Material Aid and Crisis Services in Ballarat During COVID19 (PDF) Support for Australian businesses Business.gov.au support line on 13 28 46 Small or medium business with reduced cash flow? Is your business financially distressed? Assisting the economic recovery – support to grow Employ an apprentice or trainee? Are you a sole trader that has lost business? ATO: Information for Small Businesses JobKeeper Payment – Information for Employers COVID-19 and your wellbeing Click here for resources offering support and guidance to you, your family and others in your community. Telephone contacts Coronavirus Health Information Line (Federal Government) 1800 020 080 (24 hours, 7 days a week) Nurse-on-Call Coronavirus Hotline (Victorian Department of Health and Human Services) 1800 675 398 (24 hours, 7 days a week) Department of Foreign Affairs and Trade Consular emergency line For urgent consular assistance contact (24 hours, 7 days a week): +61 2 6261 3305 from overseas 1300 555 135 from within Australia +61 421 269 080 from SMS For non-urgent inquiries, email [email protected] Victorian Coronavirus Assessment Centres Scroll to ‘Where are the coronavirus assessment centres?’ healthdirect Coronavirus (COVID-19) Symptom Checker If you have serious symptoms such as difficulty breathing, call 000 for urgent medical help.