Our Vision 

Wellbeing, Safety and respect for all children and families. 

Our Values

- We believe in respect. We have empathy and compassion for the
communities we serve and we work to empower people.


- We embrace collaboration. We celebrate inclusiveness and
work together to make a difference, creating strong partnerships
with our stakeholders.


- We are leaders in innovation. We have the courage to try new
things, to be creative and go above and beyond for the individuals
and communities we serve.


- We have integrity. We believe in doing what's right, acting
ethically and with honesty.

We Care

Wisdom: 

We understand and acknowledge the importance of knowledge and wisdom. Our people make sound professional judgements based on their expertise and experience. Our commitment to wisdom ensures that our people meet our required competency levels and, supported by a mandatory supervision regime, will continue to seek new ways to do things through continuous improvement, creativity and innovation for the benefit of those we serve.  

Ethics:

We conduct our business in accordance with the highest standards of professional behaviour and ethics, ensuring we are transparent in all our interactions with our people, clients and stakeholders. We act with honesty and integrity. 

Community: 

We are committed to providing responsive quality services that help and improve the lives of the people and the communities in which we work and live. 

Accountability: 

We accept our individual, team and organisational responsibilities ensuring we meet our commitments efficiently and effectively.  

Respect: 

We treat our people, clients and stakeholders with mutual respect and sensitivity, recognising diversity, the worth and dignity of the individual and an individual's right to privacy. 

Empowerment:  

We value our people and empower them to make decisions, be creative and innovative and to take the initiative when required. We will provide our clients with the necessary skills to empower them to make life-changing decisions. 

Our Commitment to Child Safety

Cafs is committed to promoting and protecting the safety of children. Cafs has zero tolerance for child abuse or maltreatment of children. We are committed to ensuring children and young people are able to actively participate in decisions that affect their lives.

We understand our legal and moral obligations to treat any child safety concerns seriously. We report any allegations and wellbeing concerns to authorities. We are committed to the cultural safety of children including Aboriginal and Torres Strait Islander children, children from culturally and/or linguistically diverse backgrounds, and to providing a safe and inclusive environment for children with a disability, LGBTIQ+ children and children from LGBTIQ+ families.

Our Commitment to Inclusion and Diversity 

Cafs is proud to be an organisation committed to Inclusion and Diversity. We embrace it, value it, celebrate it and support it for the benefit our employees, our volunteers, our service users and our community. We welcome a range of people including Aboriginal and Torres Strait Islanders, people with all abilities, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds and religions. 

We recognise the rights of all individuals to mutual respect and acceptance of others without biases based on differences of any kind.

Our Commitment to Non-Violence 

Cafs is a White Ribbon accredited organisation, committed to promoting awareness of the issues related to family violence and assisting people that may experience family violence. Cafs has a zero tolerance to violence within the workplace and most programs at Cafs are legislated to meet the requirement of Part 5 of the Family Violence Protection Act. 

We understand our legal and moral obligations to report any safety concerns regarding the perpetration of family violence and take the issue seriously. We work together to assess the risk presented and share information in accordance with the regulatory requirement under the Family Violence information sharing scheme.