Quick exit
Cafs Privacy & Personal Information

Privacy & Personal Information

Personal Information

Former residents (prior to 1983), care leavers and their families please contact us about historical records.

For current or recent clients please complete the online form on this page or download the file directly below and return to privacy@cafs.org.au

Information Sharing Requests

If you are a professional at another ISE or have a request under a legislated information sharing scheme (e.g. MARAMCISS/FVISS, Child Protection etc.) you can either contact the Cafs practitioner(s) directly if you already work with them or email privacy@cafs.org.au.

Please ensure you have stated which Act or scheme covers your request, your organisation, your role or right to know, and any other applicable requirements of the scheme or Act.

Alternatively, if you are requesting information about a client which is not covered by an information sharing scheme, please attach written consent from the client to share their information. Standard requests will be responded to within 14 to 30 days. If your request is urgent, please let our team know in your request, along with information about the cause for the urgency.

Privacy

Our full privacy policy can be found here.

Feedback

Provide feedback to Cafs here.


Personal Information Request

Cafs Personal Information Request form

Cafs supports people across Ballarat, the Central Highlands and in some regions across Western Victoria. Please select the option most appropriate to you so we can tailor our services or provide alternative options for you based on your local area and needs.

Discover more

Thumbnail for Crisis Contact Information

Crisis Contact Information

If you are in a crisis situation outside of business hours, please refer to our list below of recommended contacts.

Thumbnail for Connect with Us

Connect with Us

We are a proudly independent community service organisation, offering a wide range of inclusive programs for vulnerable people across the Grampians & Central Highlands.